The University of Texas at Austin

Austin Disk Services

Connecting to Austin Disk Through SMB in Mac OS X 10.7.3 - 10.7.5 (beta)

Note: This utility is released as a BETA with limited support. Mac OS X 10.7.3 - 10.7.5 is required (higher or lower versions are unsupported). This tool is not compatible with OS X 10.8 Mountain Lion. ITS is continuing to work with Apple on potential solutions. OS X 10.8 clients should use WebDAV or SFTP to access Austin Disk in the meantime.

Note: If you are off campus, you must first connect to the university virtual private network (VPN). If you are on campus, you must have the Austin Disk IPSec Utility installed.

Connecting to a Share

  1. In the Finder, open the Go menu, and then select Connect to Server.
  2. In the Server Address field, enter the following URL, with your UT EID at the end of the line: "smb://austin.utexas.edu/disk/eid".

    Note: If you are using a departmental share, enter the following path instead, replacing sharename with the name of your departmental share: "smb://austin.utexas.edu/disk/sharename"

  3. Select Connect.

  4. When prompted for your user name and password, enter your UT EID and password.
  5. When you have finished working with your files, select the Eject button to terminate the connection. This prevents other people from accessing your files.

Troubleshooting

If the connection fails with "There was a problem connecting to the server 'Austin.utexas.edu'" while you are on campus and you have already installed the Austin Disk IPSec Utility:

Note: You must have administrator rights on your Mac to follow this procedure. If you do not have administrator rights, contact your desktop support personnel.

  1. In the Finder, open the Applications folder.
  2. Open the AustinDiskIPSec folder.
  3. Run RestartAustinDiskIPSec.
  4. Click OK.
  5. Enter your Mac's administrative credentials.
  6. Try the Connecting to a Share procedure again.

If you are off campus, verify you are connected to the VPN and try again.

Last updated October 1, 2012 @ 4:59 pm

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* Call us at 512-475-9400

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