The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

uTexas Enterprise Directory (TED)

Requesting Access to TED

Use this process to request a service account for TED.

We no longer support user accounts for TED.

If you are planning to use TED for authentication, please review EID Authentication Offerings to ensure that TED the best fit for your use case.

  1. Fill out the Request Form.

  2. Submit the form to the Identity & Access Management team at

  3. The IAM team will review the form and may request clarification or suggest alternative resources based on the information requested.

  4. Once the form is reviewed, a service EID will be created. The credentials will be sent to the technical contacts specified in the form via the Secure Message System.

  5. The Acceptable Use Policy must be digitally signed by a Department Head or Manager before TED access is granted to the service EID. Eligible signers are based on the information in the University Department System.

Note: Access to restricted student and employee information requires additional approval.

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Last updated June 19, 2015 @ 2:06 pm

We Can Help

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* UT Service Desk

* Call us at 512-475-9400

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We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!