The University of Texas at Austin

Telephone Service (Retirement in Progress)

VoIP Phones: My phone keeps going to sleep after a period of no use.

Contact your TSC or ITS-Networking to check your network port to see if it is configured behind a firewall. You will need to provide your phone number, the mac address and the wall outlet number that your phone is plugged in to.

Last updated October 22, 2010 @ 3:09 pm

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!