The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

Telephone Service (Retirement in Progress)

Is there a way to block unsolicited telemarketing calls and faxes?

Unsolicited phone calls

Telemarketing companies are required to maintain an internal list of numbers that should not be called. If you are receiving unsolicited telemarketing calls on a business line, immediately ask the telemarketer to add your number to the company's internal list of numbers not to call.

Unsolicited fax calls

Unsolicited fax calls usually originate from telemarketing firms. If you receive a fax call on your phone, follow these steps to stop receiving future faxes from that vendor:

  1. Press either the FLASH, TRANSFER, or HOOKFLASH key while the call is active.

  2. At the dial tone, enter the last 5-digits of your fax number to transfer the call to the fax machine.

  3. Once the fax prints, follow the instructions at the bottom of the fax to have your phone number removed from the vendor's listing.

Last updated April 10, 2012 @ 1:45 pm

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!