The University of Texas at Austin

Telephone Service (Retirement in Progress)

VoIP User Guide

Download: VoIP User Guide

The VoIP User Guide covers documentation for the following VoIP telephone features:

  • Logging in/logging off
  • Display navigation
  • Making calls
  • Answering calls
  • Placing and retrieving ‘on hold’ calls
  • Transferring calls
  • Forwarding calls
  • Call waiting
  • Conference calls
  • Message waiting
  • Message retrieval
  • Busy Lamp (BLF)/Direct Station Select (DSS)
  • Autodial
  • Speed call short list
  • Speed call long list
  • Call Log
  • Personal directory
  • Services
  • Phone trouble

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Last updated June 15, 2015 @ 5:06 pm

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* UT Service Desk

* Call us at 512-475-9400

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We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!