The University of Texas at Austin

Telephone Service (Legacy)

VoIP Phones: Phone is completely dead.

Check to see if the power transformer is plugged into a power outlet. If plugged into a power strip, make sure the strip is turned on. Unplug the data cable from the wall and the phone, then plug back in. When prompted, log back in. If problem is not resolved please refer to this page for trouble reporting instructions.

Last updated December 14, 2012 @ 2:00 pm

We Can Help

Get help from an expert at the ITS Help Desk!

* Call us at 512-475-9400

* Live chat is not available at this time

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!