The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/19/2016.

Telephone Service (Retirement in Progress)

Custom Calling Features (CCF): Abbreviations

CCF Abbreviations
Abbreviation Description
Cancel Call Waiting
Call Forward Busy
CFD Call Forward No Answer
CFI Call Forward All Calls from campus numbers only
CFU Call Forward All Calls from campus and non-campus numbers
CHD Call Hold
CPU Call Pick Up
CWT Call Waiting from off-campus only
CWI Call Waiting from campus numbers
DCPK Directed Call Park
DCPU Directed Call Pick Up
HLD Hold (reminder ring after 3 minutes if on hook; no ring if off hook)
LNR Last Number Redial
MSB Make Set Busy
MSBI Make Set Busy Intragroup (set appears busy to campus calls only)
PRK Park
RAG Ring Again
SCS Speed Calling, Short List — up to 10 phone numbers of 24 digits each
SCL Speed Calling, Long List — up to 30 phone numbers of 24 digits each
3WC Three-Way Conference / Transfer

Last updated October 22, 2010 @ 3:02 pm

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!