The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

Telephone Service (Retirement in Progress)

Custom Calling Features (CCF): Station Classes of Service (Calling Capabilities)

One of three types of service can be assigned to each campus telephone line:

  • Class A: Primarily used by University faculty and staff. These lines allow full calling capabilities, including long distance and international dialing based on user requirements.

  • Class B: Restricted from using the University paging system and faculty/staff long distance system; primarily used as residence hall telephones.

  • Class C: Used to dial campus numbers. Restricted from making calls to or receiving calls from outside the University telephone system except for 9-911; primarily used as convenience phones in lobbies, conference rooms, elevators, and other locations requiring campus only service.

Last updated October 22, 2010 @ 3:02 pm

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!