The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

Telephone Service (Retirement in Progress)

Custom Calling Features (CCF): Call Forward No Answer (CFD)

CALL FORWARD NO ANSWER allows incoming calls which are not answered by a designated number of rings to be rerouted automatically to another phone number. This feature is programmed by Telephone Services. There is no need for additional programming by the user. Please call Telephone Services at 1-5711 for assistance.


  • When a call is forwarded by CALL FORWARD NO ANSWER to a busy station assigned CALL WAITING, the call will appear as a call waiting.

  • CALL FORWARD NO ANSWER and CALL FORWARD BUSY may be programmed to the same or different numbers.

Last updated May 3, 2012 @ 11:16 am

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!