The University of Texas at Austin

Virtual ID Cards

Lost or Stolen ID Cards

If you lose your university ID card, or have it stolen, do not rely on your Virtual ID Card as a replacement. You should report your university ID card as missing IMMEDIATELY so that it can be deactivated. To report a missing ID card:

After deactivating your university ID card, you must come to the ID Center to reactivate the card if it is found, or to replace it with a new ID card. The ID Center requires photo identification (driver's license, passport, or government issued ID) to reactivate or replace your card, and a $10 fee is charged.

Last updated November 16, 2012 @ 4:23 pm

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!