The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

SmartVoice Voice Mail (Retirement in Progress)

Turning Off "Called, No Message" Notices in SmartVoice

By default, SmartVoice sends you a "called, no message" notice when callers hang up without leaving a message. You can change this setting.

  1. Open your preferences.

    • Windows desktop client: From the Edit menu, select Preferences.

    • Macintosh desktop client: From the FirstClass menu, select Preferences.

    • Web browser: Select the Preferences link.

  2. Go to the Voice preferences.

    • Desktop: Select the Messaging tab, then the Voice tab.

    • Web browser: Scroll down to the bottom of the page.

  3. Make sure the Generate for valid caller IDs and Generate for invalid caller IDs options are not selected, or they are set to No.

Last updated May 15, 2012 @ 2:23 pm

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!