The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

SmartVoice Voice Mail (Retirement in Progress)

Enabling Voice Greetings

A recorded greeting must be enabled before it will play. To change the enabled status of a greeting:

  1. Log in to SmartVoice, then press 82.

  2. Press 1 for external greetings.

  3. The telephone assistance will tell you how many greetings you have and then give you the enabled status of the first greeting.

  4. To enable a disabled greeting or to disable an enabled greeting, press 3.

  5. To skip to the next greeting, press 6. To return to the previous greeting, press 4.

Last updated May 15, 2012 @ 2:21 pm

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!