The University of Texas at Austin

Virtual Private Network

Installing the Cisco AnyConnect Secure Mobility Client for Macintosh

Mac OS X users have two methods for establishing a VPN connection:

  • Our web-based installer provides the simplest method of installing the Cisco AnyConnect Secure Mobility Client and establishing a VPN connection. It requires that Oracle’s Java software be installed.
  • For users who choose not to install Java, the Cisco AnyConnect Secure Mobility Client may be manually installed from BevoWare to establish a VPN connection.

The Cisco AnyConnect Secure Mobility Client requires Mac OS X 10.5 or later and a Macintosh computer with an Intel processor. The installation process requires that a user have administrative privileges on his/her computer.

Web-based Installation

The web-based installation process uses Oracle’s Java software.

  1. Uninstall all previous UT VPN software, such as legacy Cisco VPN clients.
  2. Visit vpn.utexas.edu in a web browser.
  3. Log in with your UT EID and password.
  4. The web-based installer will check for the presence of Java. If Java is installed, choose Run when asked to run the idJavaSun application.
  5. The AnyConnect Secure Mobility Client Downloader will launch. When prompted, enter your computer’s administrator name and password.
  6. Once complete, a VPN connection will be established automatically.

If Java is not installed, OS X will prompt you to install the Java plug-in. Choose More Info… to install Java, then follow steps 4-6, above.

If Java is not installed and you choose OK at the prompt, the installer will fail after approximately 45 seconds and will provide you with a link to install the Cisco AnyConnect Secure Mobility Client manually. Download the file and follow steps 4-8 below.

Manual installation from BevoWare

Some users may opt not to install Oracle’s Java software. In these cases, the Cisco AnyConnect Secure Mobility Client may be downloaded from BevoWare.

  1. Uninstall all previous UT VPN software, such as legacy Cisco VPN clients.
  2. Visit BevoWare and log in with your UT EID and password.
  3. Download the Cisco AnyConnect Secure Mobility Client.
  4. Depending on your browser’s preferences, the file may open automatically in Finder. If not, locate the downloaded file, called vpnsetup.dmg, and open it.
  5. Open the vpn.pkg file.
  6. You may receive a message: “This package will run a program to determine if the software can be installed.” Click the Continue button.
  7. Follow the instructions in the installer application.
  8. When prompted, enter your computer’s administrator name and password. Click Install Software.

If Finder reports “vpn.pkg is damaged and can’t be opened”

If you have OS X’s GateKeeper security system enabled, you may receive an error that “vpn.pkg is damaged and can’t be opened” when opening the vpn.pkg file.

To temporarily disable GateKeeper:

  1. Click Cancel in the error message dialog box.
  2. Open System Preferences inside the Applications folder.
  3. Choose Security & Privacy.
  4. In the General tab, under “Allow applications downloaded from”, choose Anywhere. Then, when prompted, choose Allow From Anywhere.
  5. Quit System Preferences and retry steps 3-6, above.
  6. To re-enable GateKeeper, return to System Preferences and change the “Allow applications downloaded from” setting back to its previous state.

Establishing subsequent VPN connections

To establish subsequent VPN connections:

  1. Open the Cisco AnyConnect Secure Mobility Client from Applications > Cisco.
  2. Make sure the Connect To field shows vpn.utexas.edu. Click Select.
  3. When prompted, enter your UT EID and password. Click Connect.
  4. A window will appear indicating that a successful connection was established.

Last updated March 7, 2013 @ 4:45 pm

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