The University of Texas at Austin

University Wiki Service

Requesting New Add-Ons

Add-ons offer additional functionality that isn't already found in the Confluence wiki software which powers the University Wiki Service. A complete list of available add-ons can be found in the Atlassian Marketplace. To request an add-on that you would like installed, please follow these steps:

Send an email to help@wikis.utexas.edu. This will create a support ticket that will be used to track your request. In your email, please include:

  • The name of your department.
  • A description of the business need that this add-on would solve.
  • An approximate number of faculty/staff who would immediately benefit from using the add-on.
  • A description of how this add-on might benefit a larger number of University Wiki Service users.

Upon receipt of your request the Wiki administrators will evaluate the add-on, taking into consideration its cost*, benefit to the service as a whole, and any potential security risks.
*The purchase of add-on costing more than $300 must be approved by the Web Technologies and Infrastructure (WTI) Subcommittee.

Typically decisions are made in as little as three business days, but they can take up to one month depending on the WTI Subcommittee's scheduled meeting dates. Wiki administrators will keep you updated on the progress of your request.

Last updated October 20, 2014 @ 1:10 pm

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!