The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

Windows Vista

Known Compatibility Issues

Refer to the Microsoft document Applications that have earned the "Certified for Windows Vista" logo or the "Works with Windows Vista" logo for a complete list of applications officially supported on Windows Vista.

Resolved Compatibility Issues

  • 'utexas' Wireless Network (802.1x). The compatibility issue with the 'utexas' wireless network has been resolved.

  • Anti-virus. Symantec has released anti-virus software for Windows Vista. You can download it from the BevoWare site.

  • Virtual Private Network (VPN). A beta version of Cisco's VPN software is available on the BevoWare site for download.

Other Technical Issues

Windows Vista users around campus have reported the following additional technical issues:

  • Adobe Acrobat Reader 8 - You MUST have the User Account Control (UAC) turned ON when installing Acrobat Reader 8, or else it will not install. Refer to Adobe Reader 8 fails to install on Vista OS on Adobe's website for more information.

  • Laptop and tablet users - If your computer is not plugged in to AC power during installation, Windows Vista will not run the Rate your computer's performance tool, and you will not be able to use the Aero interface. Therefore, be sure to plug your computer in to AC power during installation.

  • Only beta versions of the drivers for the RealTek AC'97 sound chip are available, and the center channel and the subwoofer are reversed.

  • Installing the Java 2 Standard Edition (J2SE) plug-in for Firefox 2 changes the Windows Vista Aero interface to the Basic interface.

  • Dell Latitude D600 and older laptops have video drivers that are incompatible with Vista. If you use remote desktop on one of these laptops, your computer may crash. There are currently no video driver updates to address this problem.

  • Visual Studio 2005 users should be sure to upgrade to Visual Studio SP1 if they use Vista.

Last updated March 16, 2015 @ 8:40 am

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!