ITS Help Desk

E-mail the ITS Help Desk

Use this form to send e-mail to the ITS Help Desk. Be sure to fill out all the required fields, which are marked by an asterisk, before submitting this form.

For most questions, you will receive a response by the end of the next business day. Some questions may take longer to resolve. If you have a problem that requires immediate attention, call the ITS Help Desk at (512) 475-9400.

E-mail Help Request Form

The ITS Help Desk CANNOT reset UT EID passwords using e-mail. You must either call us at (512)-475-9400 or visit us in person (FAC Lobby).

Your UT EID: Forgot your UT EID?
Your e-mail address*: If you do not have an e-mail address, please use chat, phone, or visit the ITS Help Desk in person.
Subject*:
Type of Computer*: COMPUTER TYPE IBM/Compatible Macintosh UNIX VMS/NT Other (described below) I don't know Not applicable What type of computer are you having trouble with?
Operating System*: OPERATING SYSTEM CCWF Linux Mac OS 9 Mac OS X Mac Other OS/2 UTS Windows 95 Windows 98 Windows ME Windows 2000 Windows NT Windows XP Windows Vista WNT Other (described below) I don't know Not applicable What operating system are you using?
Question, comment, or request*: What is your question?
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