The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

Electronic Inbox


Most of the administrative functions of the university are performed by creating, routing, and approving documents through the *DEFINE ERP application. The Electronic Inbox provides administrative users an overview of and point-of-access for all of the documents for which s/he has responsibility.


  • Users can view a list of all of the documents currently routed to a person
  • Users can view a list of the documents created by a user,
  • Users can view a list of the documents that a user is "watching" (via Notification or Informational copies).
  • Users can travel to those documents to perform their work
  • Users can add preferences affecting the display of documents
  • Users can change Authorization Profiles (desk/view)


The Electronic Inbox is provided at no cost to users.

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!