Service Alerts

Long Distance Services

Long Distance Calling Instructions

University Authorization Codes, Domestic Calls

What You Do What You Hear
1) Lift the handset from the cradle. Dial Tone
2) Dial "8". Stutter Dial Tone
3) Dial your long distance authorization code. Second Dial Tone
4) After second dial tone begins, dial Area Code + phone number. Do not dial a "1" before the area code. Ringing

Notes:

  • Entering a "#" after dialing the authorization code will eliminate the wait for a second dial tone.
  • Entering a "#" after dialing the long distance number will shorten call set up time.
  • If all the outgoing lines are busy, you will hear a distinct tone (queuing tone) or recorded announcement (queuing announcement) indicating your call is in queue. Continue holding. The system will complete your call as soon as a line becomes free.

University Authorization Codes, International Calls

It is possible to dial international station-to-station calls using your University authorization code. However, this capability will be assigned to individual authorization codes by departmental request only.

What You Do What You Hear
1) Lift the handset from the cradle. Dial Tone
2) Dial "8". Stutter Dial Tone
3) At the stutter dial tone, dial your long distance authorization code. Second Dial Tone
4) After second dial tone begins, dial "011" + country code + city code + local number. If you are using a touchtone telephone, dial "#" to eliminate a ten-second wait. Ringing

Notes:

Qwest Calling Cards

The University of Texas at Austin issues Qwest Calling Cards. 

To call within the United States:

  • Dial 1-800-860-4444.
  • At the prompt, enter your 14-digit calling card number.
  • At the next prompt, dial area code + number.

To make an international call:

  • Dial 1-800-860-4444.
  • At the prompt, enter your 14-digit calling card number.
  • At the next prompt, dial 011 + country code + city code + telephone number.

To make a call originating outside the United States or Canada:

  • Call the appropriate Qwest Access number found in the Qwest Worldcard Dialing Guide. Access numbers can also be found at the Qwest International Dialing Guide Web site.
  • At the prompt, enter your 14-digit calling card number.
  • To call back to the U.S. dial area code + telephone number.
  • To call between or within international countries, dial 011 + country code + city code + telephone number.

NOTES:

  • University employees should not use university-issued Qwest calling cards from campus phones. Long distance calls originating from campus for official business should be made using a University authorization code.
  • For calling card rate information, visit our Long Distance Rates page.

Personal Calling Cards and Credit Cards

Domestic Calling Card Calls:

Follow the instructions on the back of your personal calling card, OR:

  • Dial "9" + "0" + area code + number + "0" and wait for instructions.
  • Give the operator your calling card or credit card number, OR:
  • Follow the instructions to enter the calling card or credit card number yourself (must be using a touch-tone telephone).

International Calling Card Calls:

Dial "9" + "01" + country code + city code + local number. An operator will come on the line to assist you.

Notes:

  • All University phones automatically access AT&T for calling card and collect calls. To use another long distance carrier, the caller may dial "9" + "10XXX" + "0" + area code + phone number. The "10XXX" is the carrier's access number with XXX representing the carriers unique three-digit code. For example, AT&T's access number is "10288". Some carriers also provide access through "800" or "950" numbers. Contact your long distance company for its access number(s).
  • For AT&T rate information, dial "9" + "0" + "0" or visit our Long Distance Rates page.

Calling Collect

  • Dial "9" + "0" + desired area code and number.
  • Give the Operator the number to call, the name of the person you are calling, and your name.

Third-number-billed Calls

  • Dial "9" + "0"
  • Give the operator the number to which the call will be billed.

NOTES:

  • There are restrictions on third-number billed calls. If you need to make calls which are charged to your home phone, it may be more convenient to request a "Calling Card" from the telephone company. There is no charge for the card, and calling card calls are less expensive than third-number or collect calls. AT&T Calling Cards for official university business may be obtained through your department by contacting Telephone Services (471-5711).
  • You may not third-number bill any calls to a university telephone number.

Directory Assistance

  • University Information (University Operators)
    On campus, dial "0"; off campus, dial 471-3434.
  • Local Information
    To reach Southwestern Bell information, dial 9-1411.
  • Long Distance Information
    Dial "8" + authorization code + area code + 555-1212.
    For the rates you are charged when using your authorization code, see the Long Distance Rates page. To research country and city codes, see www.numberingplans.com/kropla/.
  • International Information
    Dial "8" + authorization code + 412-555-1515.  For the rates you are charged when using your authorization code, see the Long Distance Rates page. To research country and city codes, see www.numberingplans.com/kropla/.