The University of Texas at Austin

Managed IT Support

Our Customers

Managed IT Support Annual Report 2013-2014

Choosing to use ITS for the International Office's IT support over an in-house person was one of the best business decisions that I have ever made. Since contracting with ITS, many of the recurring IT problems we had were resolved in a cost-effective manner. Through its professional staff, ITS offers high level skills sets and knowledge that are needed to administer our office's complex IT environment. ITS is always available to help us and their service is wonderful. Working with Paul has been incredible. He is very reliable and communicates effectively with our staff. We consider him as part of the International Office team. Thank you ITS for being there for us.

Larry Phu, Director of Finance and Administration, International Office

I am writing to express my complete satisfaction with the quality of the ITS support for the VP for Student Affairs Office. I am very grateful for the responsiveness and the quality of the support provided. This year I was given valuable advice and assistance with a difficult project – ISORA – and am so grateful for the expert help with this process. Also, I just enjoy working with the staff assigned to my office. Thank you!

Donna Bellinghausen, Assistant Vice President, Division of Student Affairs


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