- Sign Up Now for Austin Exchange Messaging Service
- Login to Austin Exchange Messaging Service
- Manage Austin Exchange Messaging Service
Help
Creating your Austin Exchange mailbox
- Log in to ITS Computer Account Services.
- In the Windows Services section, click the Add Service button for Austin Exchange Mailbox.
- Configure your account in the window that appears.
If you need a shared AEMS mailbox for your department or college, follow the directions for Creating a departmentally-owned AEMS account.
Hosting departmental mail on Austin Exchange
If you are a departmental representative and want to host your department's mail service on the central Austin Exchange service, please send e-mail to wes-group@austin.utexas.edu.
Setting up your primary e-mail and calendar client
- Recommended client software
- Outlook 2007 (Windows)
- Outlook 2003 (Windows)
- Entourage 2008 (Mac)
- Entourage 2008 with Exchange Web Services (Mac)
- Entourage 2004 (Mac)
- Apple OS X Mail (Mac)
- Apple OS X Mail 10.6 (Mac)
- Other IMAP and POP Clients
Setting up your e-mail and calendar on mobile devices
- What's the difference between BlackBerry, ActiveSync, and Outlook Web Access?
- iPhone 2.0 ActiveSynch
Automatic setup | Manual setup - BlackBerry
- Windows mobile 5 or 6
- Treo 650
- Synchronizing your Smartphone 2002 with your Calendar
- Synchronizing your Smartphone 2003 with your Calendar
Managing your AEMS account
- Viewing and Modifying Mailbox Account Settings
- Removing an Account
- Setting Up Global Distribution Groups
- Modifying a Global Distribution Group
- Adding BlackBerry Service
- Removing BlackBerry Service
Managing your AEMS e-mail
- Accessing Your E-mail from Off Campus
Outlook Web Access | Outlook 2003 | Outlook 2007 - Accessing Mailboxes if you are a Delegate
Outlook 2003 | Outlook 2007 | Outlook Web Access | Entourage - Importing Contact Information
Windows | Entourage | Address Book (Mac OS X 10.6) - Adding the UT Directory to Your Address Book
Outlook 2003 | Outlook 2007 | Entourage | Address Book (Mac OS X 10.6) - Managing Multiple Mailboxes
Outlook 2003 and 2007 | Entourage - Archiving Messages to Reduce Mailbox Size
Outlook 2003 and 2007 | Entourage | Mail (Mac OS X 10.6) - Creating Distribution Groups
Local | Global | Managing Global Groups - Assigning Delegate Permissions (Windows)
- Creating Public Folders
- Forwarding E-mail
- Managing Your E-mail Addresses (Windows)
- Sharing Folders
Managing your calendar
General
- Adding UT Holidays to Your Calendar
- Reserving Rooms and Resources
- Accessing Shared Calendars
Outlook 2003 and 2007 | Outlook Web Access | Entourage
Outlook and Outlook Web Access
- Customizing Your Calendar
- Preventing Meeting Requests from Being Deleted
- Changing the Meeting Reminder Time
- Making More Free/Busy Calendar Information Available
- Quick Outlook Calendar Tips
- Viewing Another Person's Calendar through Outlook Web Access
Troubleshooting
General
- What is my AEMS e-mail address?
- I just signed up for an AEMS account. When can I start using it?
- Can't send attachments
- Are there limits to the size/number of messages I can send?
- Size limits for sent mail
- How do I change the name that shows up in the AEMS Address Book?
- Restoring your mailbox
- Recovering deleted items
- Who "owns" the contents of my AEMS mailbox?
- Can a department request access to an AEMS mailbox for a departing employee?
Outlook and Outlook Web Access
- Clearing out addresses that Outlook is "remembering"
- Out of Office Assistant not in sync (Outlook and OWA)
- Can't open OWA from a link or bookmark
