The University of Texas at Austin

New Director of ITS User Services Announced

April 12, 2013

Brad Englert, Chief Information Officer (CIO), and Chief Operating Officer for Information Technology Services (ITS), announced Sandra Germenis has accepted the position as Director, User Services.

Sandra steps into her new role after serving as Associate Director, Networking and Telecommunications, for the past nine years. In this position she was responsible for Building Security, Voice/Telephone services, and Audio-Visual units whose primary focus was delivering excellent customer service. Sandra has been an active member and contributor to the Campus Safety and Security Committee, representing ITS in the campus Emergency Operations Center during campus emergencies. In collaboration with the Chief of Police and Associate Vice President of Campus Safety and Security, and several academic departments she, helped research and write the campus video policy approved by IT governance and the Vice President of Employee and Campus Services. She has also managed several large IT construction/installation projects with campus wide visibility.

Sandra’s strong leadership skills combined with her knowledge of the UT Austin campus, customer-focus and commitment to staff development will benefit ITS customers and the organization moving forward.

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