Overview
Onsite Support Services manages complex information technology for your department can overwhelm your ability to focus on your department's core goals. If you are struggling to handle your group's IT needs or just want more time and energy to deliver your own services, Information Technology Services (ITS) can help. We provide flexible, on-site services to help you and your organization maximize system uptime during work hours while minimizing complexity. Our goal is to take care of your IT needs so that you don't have to.
Features
- Assess whether local or centralized IT services are best for your organization
- Strategize and prioritize your IT needs, including purchases, lifecycle, and more
- Manage or assist your existing technical staff
- Provide support when regular technicians are out of the office
- Draw on the skills and knowledge of trained IT peers to solve both routine and emergency problems efficiently and effectively
- Provide access to the full knowledge, expertise, and enterprise services in ITS
Cost
Contract options include half- to full-time support, time slice, on call, or project support. For more information or to make an appointment, contact us at 512-475-9390 or send an e-mail message to osstech@its.utexas.edu.
