Help
General Help
- What products are available under this agreement?
- Where can I find my campus distribution point?
- Is support available for these products?
- What support documentation is available?
- Where can I find my product key?
General Information
- What is the MSCA?
- What are the benefits of the MSCA?
- What products are covered under the contract?
- How long is the contract going to last?
- How is this being paid for?
- What kinds of support will be available for use of MS products?
- Will new versions of Office and Windows Operating System be covered under the Campus Agreement?
- What impact does this have on other products from other vendors?
- Will the University continue to evaluate products from other companies?
- How can departments obtain products not covered under the MSCA?
- How can students obtain products not covered under the MSCA?
Microsoft Campus Agreement Eligibility Questions
- Who may use the products covered under the MSCA?
- Who may NOT use the products covered under the MSCA?
- Are Continuing and Extended Education or Independent & Distance Learning Course students eligible?
- Can I use the software after I graduate or otherwise leave the UT System?
- I am a student at a school other than one in the UT System. Is there some way I or my school can participate?
- May I resell or give the media I obtained under the MSCA to someone else?
- How long do I remain eligible for products licensed under this contract?
- Who may use MSCA software installed on university-owned machines?
Microsoft Campus Agreement Installation, Activation, and Product Key Questions
Installation
- Where do I find my product key?
- What happens if I lose my product key?
- How many times may I install this software?
- During installation, I get an error that the product key I entered was not valid
- After installation of Microsoft Office, Office applications prompt me for a product key
Activation
- Which products require activation? How can I tell if my product requires activation?
- How many times can I activate a product?
- Does this mean I can't reinstall software?
- What if I get a new computer? Can I transfer the software?
- I am activating my product and I get an error. What do I do?
- What if I don't activate a product that requires activation?
Microsoft Campus Agreement Requirements and Rules of Usage
- Can students take the software home for personal use? Can faculty and staff?
- How many times may I install this software?
- Do faculty and staff employees have to run the same version of Windows at the office and at home?
- If I owned an illegal copy of the software prior to the signing of the contract, is my software now considered a legal copy?
- Do departments have to purchase an individual copy of the media for each machine?
- Does this contract mean we can omit buying Operating Systems for new hardware the university buys (or we as individuals buy) in the future?
- Does this contract mean we can omit buying the Applications (Office Suite, FrontPage & Visual Studio) for new hardware the university buys (or we as individuals buy) in the future?
- Should I register my MSCA product(s) with Microsoft?
- May I resell or give the media I obtained under the MSCA to someone else?
- May students install their MSCA software on more than one computer?
- May I use covered Microsoft products on my laptop while traveling overseas?
Microsoft Campus Agreement Purchasing Questions
- How will we get products? When can we get products? Where can we get products?
- Are non-English versions of covered products available?
- Do departments have to purchase an individual copy of the media for each machine?
- Do departments have to purchase individual Client Access Licenses (CALs) for NT/2000 Server, SQL Server or Exchange Enterprise Licenses?
- Does this contract mean we can omit buying Operating Systems for new hardware the university buys (or we as individuals buy) in the future?
- Does this contract mean we can omit buying the Applications (Office Suite, FrontPage & Visual Studio) for new hardware the university buys (or we as individuals buy) in the future?
Microsoft Campus Agreement Server Questions
- Our department has Windows Terminal Server, how does this agreement relate to that?
- Do departments have to purchase individual Client Access Licenses (CALs) for NT/2000 Server, SQL Server or Exchange Enterprise Licenses?
- May we install Microsoft Office on our server and use it in a distributed mode to our clients rather than installing it on each client machine?
Microsoft Campus Agreement Upgrade Questions
- What if we are still using DOS or Windows 3.x? Can we upgrade? Should we? What about upgrading Windows 9x to Windows NT/2000?
- Does the MSCA give us the option to move to new versions of the OS as they come out?
- When will newly released products become available?
- Can I downgrade products covered under the MSCA?
Microsoft Campus Agreement FAQs for UT System Institutions
Product Usage
- Which Microsoft products are covered under the CA program and should be made available for distribution?
- What is the difference between the Departmental media and Student & Faculty/Staff work-at-home CA media?
- Can departments purchase student media?
- Can Faculty/Staff purchase Select volume license media for work-at-home use?
- Can the Student Windows XP Operating System Upgrade media be installed on multiple systems?
- Why are we having to change the Microsoft distribution to individually keyed media for student or faculty/staff?
- Can we provide the Volume License keys to Students or Faculty/Staff who purchased MS CEA media previous to September 1, 2002?
Obtaining Student and Faculty/Staff Work-at-Home Media for Distribution
- Our site usually purchased CEA media for distribution from the UT Austin Campus Computer Store, can we still do that?
- Our site duplicated its own media for distribution to students, can we still do that?
- Our campus provides imaging services for our students. Is this still permissible? Which media should we use for installation?
- Our campus makes CA software available to students via secure download, can we continue this practice under the new agreement?
- There are several MSCA products for which Microsoft Fulfillment does not make keyed student media available for distribution. As we are licensed to distribute these products, what are our distribution options?
Obtaining Department Media for Distribution
Server Licenses
- How do I acquire server licenses?
- Do departments have to purchase individual Client Access Licenses (CALs) for NT/2000 Server, SQL Server, Exchange Enterprise Licenses, etc?
- What if I need SQL Cals?
- Our department has Windows Terminal Server, how does this agreement relate to that?
Microsoft Campus Agreement Transition from CEA to CA Questions
- What was the "CEA" and how is it different from the "CA"?
- I received server licenses (SQL, Exchange and Windows) under the CEA program. What is their status now?
- Are UT's desktop licenses from the CEA still good?
- I am a student in Academic Year 2002-2003; will I get permanent licenses to the desktop?
