The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

Current ITS Projects

Current Projects

  • Campus Wireless Access Point (WAP) Replacement Project
    • 10/7/2014 - ITS Networking is upgrading roughly half of the wireless network access points located across campus to both greatly improve wireless network service as well as life cycle units approaching the end of their service. This effort began in the residence halls at the beginning of summer 2014 and will continue across the rest of campus throughout fall 2014 and spring 2015.‚Äč
  • Centralized Authentication Resiliency Enhancement (CARE) Project
    • 10/29/2015 - Due to resource constraints, the CARE project has been put on hold following the conclusion of the architecture assessment phase. The CSC has endorsed the summary presented by the CARE team. The project may be reinstated at a future date.
  • Development Environment Management (DEM) Solution Assessment
    • 3/7/2016 - CSC kickoff has been completed, and requirements gathering is underway.
  • Drupal Services Program
    • 7/22/2016 - All UT QuickSites Early Adopters sites have been built, tested, and successfully launched. The UT QuickSites service will officially launch in mid-August. The Hosted CMS Drupal and WordPress service is being designed and the service processes are being identified. A detailed scheduled for Hosted CMS will be available at the end of August.
  • Duo Implementation and Transition
    • 6/9/2016 - As of March 14, 2016, VPN is covered by Two-Factor Authentication (Duo). Access to the My Paycheck Profile, W-2 download, non-payroll bank routing information, and Emergency Loan applications will transition from Toopher to Duo starting in June 2016. Toopher will be retired in August 2016.
  • Group E-Mail UI / Backend Upgrade Project
    • 5/7/2015 - The UI/Backend Upgrade project is an enhancement of the Regroup-based Group E-Mail solution rolled out in 2014, providing better support for new lists, improved and more consistent administrative roles, more departmental control, and better tracking of changes. This project will also position Group E-Mail to remove its reliance on the mainframe. We have completed the Requirements phase and are nearing the end of the Design phase.
  • IAM Modernization Program
    • 4/29/2016 - The IAMMP Phase 1 Project is underway. In the last month, the team baselined the Phase 1 project plan, established formal risk and issue management, created a change control process, developed Application Development and Configuration Standards, and built two prototype environments. The focus now is the Technical Architecture strategy and requirements while also finalizing requirements for the Interface and Data Transition Strategy.
  • Lightweight Authentication Project
    • 4/29/2016 - Vendor proposal evaluations are complete. Orals have been scheduled in May.
  • SharePoint 2013 Upgrade Project
    • 1/27/2016 - The project continues through summer 2016 with SharePoint 2010 migrations. For current SharePoint 2010 site owners, please send an email to to begin planning your migration.
  • Voice over Internet Protocol
    • As of October 2015 - The buildings noted on the VoIP Wiki page have been completed with the exception of the analog lines and call centers. Over 21,797 lines have been covered or suspended to date.
  • Web Central Service Retirement Project
    • 05/12/2016 - On May 2, 2016, access to UTS email via POP/IMAP was disabled and addresses were transitioned to a forwarding-only service. All UTS mail services will be retired or moved to Office 365/Exchange on June 1. The majority of UTS websites will be archived by the end of May; the remaining sites will be retained until June 30, as requested by owners.The WCSR project team continues to contact each website owner for four check-in points to ensure that website migrations proceed as planned. For the detailed remaining steps for the Web Central Service Retirement please visit the WCSR Timeline.
  • We Can Help

    Get help from an expert:

    * UT Service Desk

    * Call us at 512-475-9400

    * Submit a help request online

    We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!