Current ITS Projects
Project Management Methodology
To better meet customer expectations, improve the quality and delivery of service, and continue building trust across campus, ITS provides a project management framework for efforts that are over 80 hours. The project management methodology describes a consistent process and set of document templates for planning, executing and tracking IT projects. The framework is provided as a foundation and guideline, and a primary purpose of the templates and framework is to stimulate a thorough consideration of factors which may affect the work. As projects vary in size, scope, and complexity, project leads are expected to determine when a given template or template section may not apply to the effort at hand.
The project management methodology has several phases, each of which has supporting documents to help with planning and execution. These are living documents and are meant to be updated as needed during the course of a project; in fact, each project phase includes updating the documents from the previous phase.
The full set of project and project management deliverables is described in the Phase Deliverables document, and a visual overview is provided in the Phase Deliverables Flow. This lists the items which should be delivered in each phase of a project, including updates to documentation. Links to template documents are provided where appropriate. In addition, each deliverable has an accompanying responsibility matrix which outlines which team members, managers, and customers should be involved in its creation, review, and approval.
Project Document Templates
Phase 0: Pre-planning
Phase 1: Planning
- Phase Deliverables Checklist
- Project Charter
- Communication Plan
- Software Development Project Plan Template (MS Project .mpp file)
- Software Development Project Plan Template PDF
Phase 2: Requirements
- Business Process Workflow
- Use Cases
- Requirements and Traceability Matrix
- Comprehensive Test Plan
- Status Reports
- Risk Register and Issue Tracker
Phase 3: Solution Analysis
Phase 4: High Level Design
- Design Blueprint
- Disaster Recovery Plan
- Training Plan
- User Documentation Deliverables List
- Deployment Plan
- Go Live Checklist
- New Service Planning Checklist
Phase 5: Detailed Design
- Functional Test Plan
- Non-functional Test Plan
- Service Level Agreement (SLA) (Reference only - SLAs are created and edited via the web)
Phase 6: Build
- There are no documentation templates for the Build phase.
Phase 7: Test
Phase 8: Training
- There are no documentation templates for the Training phase.
Phase 9: Deployment and Closure
Maintenance and End of Life
- Annual Lifecycle Checklist
- Enhancement Request
- Enhancement Design Request
- Service Retirement Assessment
Need more information? Contact the Methodology team at firstname.lastname@example.org in ITS Applications.