Current ITS Projects
Project Management Methodology
To better meet customer expectations, improve the quality and delivery of service, and continue building trust across campus, ITS provides a project management framework for efforts that are over 80 hours. The project management methodology describes a consistent process and set of document templates for planning, executing and tracking IT projects. The framework is provided as a foundation and guideline, and a primary purpose of the templates and framework is to stimulate a thorough consideration of factors which may affect the work. As projects vary in size, scope, and complexity, project leads are expected to determine when a given template or template section may not apply to the effort at hand.
The project management methodology has several phase, each of which has supporting documents to help with planning and execution. These are living documents and are meant to be updated as needed during the course of a project; in fact, each project phase includes updating the documents from the previous phase.
Fall 2013 update: ITS Applications is in the process of reviewing and revising the framework and its documents. Updates are currently posted through the Solutions Analysis phase. The completion of these updates is scheduled for the beginning of 2014.
The full set of project and project management deliverables is described in the Phase Deliverables document. This lists the items which should be delivered in each phase of a project, including updates to documentation. Links to template documents are provided where appropriate. In addition, each deliverable has an accompanying responsibility matrix which outlines which team members, managers, and customers should be involved in its creation, review, and approval.
The previous framework is also available for reference: ITS Project Framework.
Project Document Templates
Phase 1: Plan
Phase 2: Requirements
- Business Process Workflow
- Use Cases
- Requirements and Traceability Matrix
- Comprehensive Test Plan
- Status Reports
Phase 3: Solution Analysis
Phase 4: Design
Phase 5: Build
- There is no required documentation for the build phase.
Phase 6: Test
Phase 7: Deploy
- Customer Readiness Signoff
- Lifecycle Management Plan
- Service Level Agreement (SLA) (Reference only - SLAs are created and edited via the web)