The University of Texas at Austin

Security Awareness

Tips for Keeping Your UT EID Password Secure

Taking responsibility for securing your EID password is your first rule in protecting your university accounts.

Information Technology Services (ITS) takes the responsibility of protecting electronic accounts and records very seriously, but you play an important part in your own security. By taking personal responsibility for protecting your EID password, you keep your university accounts yours—and yours alone.
Here are the basic rules:

  • Create a strong password, and update it at least every six months.
  • Use a unique password for your EID and do not use it for any other accounts.
  • Never give your EID password to anyone else. This includes friends, family members or someone who has offered to help you fix a computer problem.
  • If someone else uses your EID and password when making a purchase—for an ITS service such as Resnet, for example—you are responsible for those charges.
  • You are also responsible for any illegal or destructive activity done by someone who logs into the network using your EID and password. This includes illegal downloading or sending spam.
  • If you suspect someone may have discovered, guessed or stolen your password, change it immediately and inform the Information Security Office (ISO).

When you protect your own account, you also help protect the accounts of everyone using university computing resources. Keeping your EID password private also keeps the network safe from hackers, viruses, spam, worms and other malicious threats.

Setting Up EID Password Reset Questions

Password reset questions are used to reset your UT EID password if you forget it or if your UT EID is locked. Setting up password reset questions as part of the EID creation process adds another layer of security to protect your EID password.

If you haven’t already done so, consider setting up your password reset questions now.  In the Manage My UT EID Profile section of the UT EID Self-Service Tools, go to “Setting up Password Reset Questions.” All answers to password reset questions must be at least three letters; one word answers are usually easiest to remember.

Take Action If Someone Else May Be Using Your UT EID and Password

The security of your UT EID may be compromised if you notice any of the following:

  • When you log on using your UT EID, the pop-up window shows valid and invalid logon times when you know you were not trying to log on.
  • Your personal information in the UT Directory, such as your e-mail address or phone number, has been changed and you didn’t make the changes.
  • Charges for ITS services you haven’t purchased, such as Resnet or AEMS, show up on your account.
  • You receive an automated e-mail about a change to your UT EID, such as updating your password reset questions, and you didn’t make the change.

Take action immediately if someone else may be using your UT EID and password:

Visit the University of Texas at Austin IT Policies for additional information about UT’s information security policies.

Remember to Log Off

When you log on with your UT EID and password, the system automatically knows who you are. You are responsible for any actions taken using your EID and password. This means that if you are working on a computer in the lab and walk away—even briefly— someone else could quickly access you personal information or even take out an emergency loan in your name. It is almost as if you have given them power of attorney over you and your personal information at the university.

The EID system automatically logs you off of Web applications if no action is taken with your UT EID for more than 30 minutes. It’s better to be safe and protect your personal information and the data accessible using your UT EID, however, by always logging off when you are away from the computer!