The University of Texas at Austin

ITS Services For-a-Fee

The following information technology services are available to members of The University of Texas at Austin for a fee. In a number of instances the price for service varies depending on the options selected. Information on how to sign up is available on the individual service website. Additional Common Good Services are available to students, faculty and staff at no cost.

Students Faculty Staff
800 number service N/A Rates vary based on call origination, but do not exceed $.09 per minute. Toll-free calls originating from pay phones incur an additional $.55 fee per call. Rates vary based on call origination, but do not exceed $.09 per minute. Toll-free calls originating from pay phones incur an additional $.55 fee per call.
Audio-visual services N/A Price varies depending on options Price varies depending on options
Austin Disk Storage $1.50/GB/year $1.50/GB/year $1.50/GB/year
Automated attendant N/A Various installation and monthly charges Various installation and monthly charges
Campus Building Security Systems N/A Price varies depending on options Price varies depending on options
Cabling N/A Price varies depending on options Price varies depending on options
Campus cable TV N/A $208/year/device $208/year/device
Colocation service N/A Cost varies depending on the device’s power capacity Cost varies depending on the device’s power capacity
Computer Equipment Repair for Departments N/A Labor is $55/hour with additional fees Labor is $55/hour with additional fees
Contract Software and Web Development N/A $75/hour $75/hour
Desktop Backup N/A Software license $18/3 year, storage $1/GB/year Software license $18/3 year, storage $1/GB/year
Facilities design N/A Price varies depending on options Price varies depending on options
ID Card $10/card $10/card $10/card
Long distance service N/A Price varies depending on calling option Price varies depending on calling option
Managed IT Support N/A $190 standard computer, $250 standardplus, $450 complex computer and $57 for a consultation $190 standard computer, $250 standardplus, $450 complex computer and $57 for a consultation
Managed lab support N/A Various rates depending on the support level Various rates depending on the support level
Managed server support N/A Various rates depending on the support level Various rates depending on the support level
Network and Domain Registrar No No charge for domains ending in “utexas.edu”, $51/year for domains ending in “utexas.net” or “utexas.org” No charge for domains ending in “utexas.edu”, $51/year for domains ending in “utexas.net” or “utexas.org”
Printer Repair and Contracts No Labor is $55/hour with additional fees Labor is $55/hour with additional fees
UTprint $0.06 per side for B&W, $0.50 per side for color No cost if a minimum number of prints are printed No cost if a minimum number of prints are printed
Resnet Price varies depending on bandwidth and time period options. For Residence Hall residents only. N/A N/A
Satellite programming N/A Uplinks are $100 each, plus a $50/hour facility charge. Satellite transponder charges ($550-$1000 per hour) are paid by the requester directly to the transponder owner Uplinks are $100 each, plus a $50/hour facility charge. Satellite transponder charges ($550-$1000 per hour) are paid by the requester directly to the transponder owner
SharePoint N/A $1200/year $1200/year
SmartVoice Voice Mail N/A $2.60/month + installation fee $2.60/month + installation fee
Telephone service N/A Desk sets are from $60-90, plus any add-ons Desk sets are from $60-90, plus any add-ons
Uniform Call Distribution N/A $46.00 plus $23.00 work order charge, $0.50/month fee, other optional charges $46.00 plus $23.00 work order charge, $0.50/month fee, other optional charges
University Data Center N/A Fees vary according to needs Fees vary according to needs
Videoconferencing N/A Price varies depending on options Price varies depending on options
Virtual Servers N/A Various depending on need Various depending on need
Warranty Repair Service N/A Cost depends on the parts and services needed, and what repairs are covered under your computer's warranty. Cost depends on the parts and services needed, and what repairs are covered under your computer's warranty.
Wired or Wireless Network Pricing varies depending on options Pricing varies depending on options Pricing varies depending on options

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!