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Austin Active Directory SLA

Next review date: Jul 01, 2010

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Customer Satisfaction Customer rating bar graph of 3.8 3.8

Service Manager : N/A

Austin BlackBerry Service SLA

Next review date: Jul 01, 2009

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Customer Satisfaction Customer rating bar graph of 4.0 4.0

Service Manager Service Manager rating bar graph of 3.4 3.4

Austin Disk Services SLA

Next review date: Jul 01, 2009

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Customer Satisfaction Customer rating bar graph of 3.2 3.2

Service Manager : N/A

Austin Exchange Messaging Service SLA

Next review date: Sep 01, 2009

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Customer Satisfaction Customer rating bar graph of 3.5 3.5

Service Manager Service Manager rating bar graph of 4.7 4.7

Digital Certificates SLA

Next review date: Jul 01, 2009

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Customer Satisfaction Customer rating bar graph of 2.9 2.9

Service Manager : N/A

Enterprise Whole Disk Encryption SLA

Next review date: Jul 01, 2009

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Customer Satisfaction Customer rating bar graph of 3.0 3.0

Service Manager Service Manager rating bar graph of 5.0 5.0

Group E-mail SLA

Next review date: Jan 01, 2010

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Customer Satisfaction Customer rating bar graph of 3.0 3.0

Service Manager : N/A

Mail Filtering Service SLA

Next review date: May 05, 2010

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Customer Satisfaction Customer rating bar graph of 5.0 5.0

Service Manager : N/A

Microsoft SQL Server SLA

Next review date: Jul 20, 2009

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Customer Satisfaction Customer rating bar graph of 3.7 3.7

Service Manager Service Manager rating bar graph of 5.0 5.0

MySQL SLA

Next review date: Sep 24, 2009

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Customer Satisfaction Customer rating bar graph of 4.6 4.6

Service Manager : N/A

Networks for Departments SLA

Next review date: Mar 05, 2010

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Customer Satisfaction Customer rating bar graph of 4.4 4.4

Service Manager Service Manager rating bar graph of 5.0 5.0

Python Production Environment (PyPE) SLA

Next review date: Aug 06, 2010

Rate Service Rate Service

Customer Satisfaction Customer rating bar graph of 3.0 3.0

Service Manager : N/A

Resnet: Residence Hall Network SLA

Next review date: Oct 08, 2010

Rate Service Rate Service

Customer Satisfaction Customer rating bar graph of 3.3 3.3

Service Manager Service Manager rating bar graph of 5.0 5.0

SharePoint SLA

Next review date: Sep 24, 2009

Rate Service Rate Service

Customer Satisfaction Customer rating bar graph of 4.2 4.2

Service Manager Service Manager rating bar graph of 3.9 3.9

University Blog Service SLA

Next review date: Apr 06, 2010

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Customer Satisfaction Customer rating bar graph of 4.0 4.0

Service Manager : N/A

uTexas Enterprise Directory (TED) SLA

Next review date: Jan 09, 2010

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Customer Satisfaction Customer rating bar graph of 3.9 3.9

Service Manager : N/A

uTexas Identity Manager (TIM) SLA

Next review date: Sep 01, 2010

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Customer Satisfaction Customer rating bar graph of 3.5 3.5

Service Manager : N/A

UTForge SLA

Next review date: Aug 03, 2010

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Customer Satisfaction Customer rating bar graph of 3.1 3.1

Service Manager : N/A

Virtual Servers SLA

Next review date: Sep 23, 2009

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Customer Satisfaction Customer rating bar graph of 4.0 4.0

Service Manager Service Manager rating bar graph of 4.8 4.8

Web Central SLA

Next review date: Jun 22, 2010

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Customer Satisfaction Customer rating bar graph of 4.0 4.0

Service Manager : N/A

Web Conferencing SLA

Next review date: N/A

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Customer Satisfaction Customer rating bar graph of 3.8 3.8

Service Manager : N/A

Windows Software Update Service SLA

Next review date: Jul 15, 2010

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Customer Satisfaction Customer rating bar graph of 4.0 4.0

Service Manager : N/A

Windows Terminal Services (WTS) SLA

Next review date: Jul 01, 2009

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Customer Satisfaction Customer rating bar graph of 4.2 4.2

Service Manager : N/A

Wireless and Wired Public Internet Access SLA

Next review date: May 01, 2010

Rate Service Rate Service

Customer Satisfaction Customer rating bar graph of 3.9 3.9

Service Manager Service Manager rating bar graph of 5.0 5.0