Austin Disk Services

Help

New Users: Setting up Your Connection to austin.utexas.edu

• Windows (SMB)
• Mac OS X 10.2 and 10.3 | Mac OS X 10.4.8 and above (WebDAV)

Recommended Connection Methods

• Windows XP and Vista (IPSec)
• Mac OS X 10.2 and 10.3 | Mac OS X 10.4.8 and above (WebDAV)

Optional Connection Methods

• Using SFTP
  Windows | Mac OS X
• Using WebDAV
  Windows
• Using the VPN (off campus)
  Windows

Managing Files

• Recovering Files
• Synchronizing Files and Folders (Windows XP)
• Best Practices: Configuring redirected folders for individual subscribers

Troubleshooting

• Error: The network path \\disk.austin.utexas.edu\sharename$ could not be found
• Is my computer on Austin Active Directory?
• I cannot use text files (Mac OS X 10.4)
• Folders appear as files when using Fetch 5.3.x

Learn More...

• Microsoft's technical reference on shadow copies for shared folders
• Why secure connections are required for Austin Disk Services