ITS Help Desk Now Open Later
In response to customer feedback, the ITS Help Desk has extended its hours for phone, chat, and e-mail support.
Improvements Increase Network Reliability and Uptime
Campus network availability increases and backbone redundancy protects against outages.
New Option to Supplement PNA Bandwidth
Tiered PNA subscriptions provide students with additional weekly bandwidth on the Public Network.
Services for Students
Every student on campus is eligible for the services ITS provides. Some schools and colleges, including Cockrell School of Engineering, College of Communication, College of Education, McCombs School of Business, School of Architecture, and School of Information also provide their students with additional resources and requirements, such as custom e-mail addresses and laptop specifications. Be sure to check with the Campus Computer Store for assistance on purchasing departmentally recommended items and with your school to see what other services are available to you.
UMBS E-mailThe university's mail service on the mail.utexas.edu domain for current UT Austin students, faculty, and staff. |
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BevoWareDownload virus protection, system security applications, Web browsers, e-mail applications, campus printing software, and more. |
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BlackboardAn online course management application for students and faculty.Green IT: Sharing class materials online reduces paper printing and therefore paper waste. |
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Campus Computer LabsListing of computer labs around campus with both PCs and Macs. |
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ITS Help DeskProvides the university with a centralized point of contact for technical support services by calling 512-475-9400. |
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ID CenterIssues photo ID cards and proximity cards and provides upgrades for UT EIDs. |
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Printing ServicesPrint in many labs and facilities across campus, from both lab computers and your personal computer. |
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Wireless and Wired Public Internet AccessWired and wireless access to the Internet from the main university campus and PRC. |
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Resnet: Residence Hall NetworkProvides wired and wireless Internet access in the campus residence halls. |
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FAC Computer LabsOffers three different computer lab spaces, featuring both Mac and Windows computers. Printing available for a fee. |
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Thesis and Dissertation SupportMicrosoft Word templates with predefined styles, margins, and page numbers for creating your Masters thesis or Ph.D. dissertation. |
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UT EIDThe unique electronic identifier for anyone who interacts with the university. |
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UT ListsMailing list service for the university community. |
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Web Publishing for Student OrganizationsPublish a Web site for your student organization on Web Central. |
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WebSpaceNo cost personal Web publishing and file storage for current students, faculty, and staff.Green IT: Sharing information online reduces paper printing and therefore paper waste. |





