Reporting Spam or Phishing Attempts
The university has a complex system to defend against spam and phishing attacks. However, occasionally unwanted e-mails do get through. If you are the victim of a spam or phishing attack, ITS recommends reporting the attack using one of the following options:
- If you believe that your personal safety is threatened, call the UT Police at 471-4441.
- If you can identify the sender’s Internet Service Provider (ISP), report violations to the ISP. Be sure to include complete headers of the message in question.
- If the message violates the university’s Acceptable Use Policy (AUP), contact the Information Security Office (ISO). Be sure to include complete headers of the message in question.
- If you need assistance with this process, you can contact the ITS Help Desk.
For more information on spam and phishing, refer to the following information:
- Managing Unwanted E-mail – What we do to prevent spam, what you can do to protect yourself, and best practices.
- Don’t Get Hooked – Protect yourself against phishing scams.
- Reporting a Violation of the Acceptable Use Policy (AUP)
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