Managing Spam

Viewing Full Headers in Microsoft Outlook - Windows

1. Right-click the message and select Options (Message Options in Outlook 2007).
   
   Note:The full mail header, including the real address of the sender, is in the bottom of the Message Options window.
    
2. Look for lines that begin with Received:—they detail the path the e-mail took to reach your inbox.
   
   Note: Received: lines are listed in chronological order, with the most recent mail server listed first. The last Received: line in the list contains the address of the original server that sent the mail. It also lists an authenticated timestamp that shows when the message was sent.
    
3. On the last Received: line in the list, highlight the server address that appears in parentheses, then press CTRL-C to copy the text.
   
   For example, if you see this line:
   Received: from [192.168.2.2] (user-12345.cable.mindspring.com [192.168.1.300])
   
   Highlight and copy the text marked in bold below:
   Received: from [192.168.2.2] (user-12345.cable.mindspring.com [192.168.1.300])
   
   
4. Close the window and use this server address to create a rule.

Note:Do not copy any server address that contains “utexas.edu.” This will filter out legitimate mail.