Service Alerts

Managing Spam

Using Rules and Filters in Outlook - Windows

Creating a Rule

  1. On the Tools menu, click Rules Wizard.
  2. Click New.
  3. Click Start from a blank rule.
  4. Select Check messages when they arrive from the list of options, then click Next.
  5. Scroll down the Which condition(s) do you want to check? list and select with specific words in the message header.
  6. In the Rule description window, click specific words to display the Search text dialog box.
  7. Enter the problematic spam address into the Specify a word or phrase to search for in the message header text box.
  8. Click Add, then click OK.
  9. Click Next.
  10. Select move it to the specified folder.
  11. In the Rule description window, click specified. Select the folder where filtered spam should be sent (e.g., a Junk Mail folder), then click OK.
  12. Click Next.

    Note: This screen asks if any exceptions should be made for mail sent from this address. Unless you receive valid mail from users at this address, skip this section by clicking Next again.
  13. In the Please specify a name for this rule text box, enter a name for your rule. Be as descriptive as possible.
  14. Select the Run this rule on items in the <chosen folder name> and Turn on this rule checkboxes.
  15. Click Finish, then OK.

Note: You can view the list of the rules you have created using Rules Wizard. If the rule is turned on, any mail from the specified domain will be filtered. Should you need to add new rules, or modify, rename, or delete existing rules, open the Rules Wizard.

Deleting a Rule

  1. On the Tools menu, click Rules Wizard.
  2. Highlight the rule you want to delete, then click Delete.

Blocking specific senders with a filter

Right-click on the e-mail message in the main window, click Junk E-mail, then click Add to Junk Senders List or Add to Adult Content Senders List.

Editing or viewing your blocked senders list

  1. From the Tools menu, click Organize.
  2. In the Ways to Organize Inbox area, click the Junk E-mail tab.
  3. Click the link titled click here (in the last paragraph of text).
  4. Click Edit Junk Senders or Edit Adult Content Senders.
  5. Choose the option you want:
    • For edits, select the sender and click Edit.
    • For deletions, select the sender and click Remove.
    • For additions, click Add. Enter the e-mail address and click OK.