The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

Training Services

Mainframe Training IC 101 and IC 401

ITS offers two video-based tutorials focused on teaching end users and departmental contacts to use the administrative computing system (mainframe).

Mainframe Training - IC 101

This tutorial series is intended for UT Austin and UT System employees who are new to the mainframe. The training introduces the DEFINE application and covers basic system terminology needed to use the administrative computing system (mainframe).

Training Procedure

If your job responsibilities include using the mainframe, a mainframe account will be created for you. Once you have a mainframe account, you can enroll yourself in the IC 101 class series or your department may enroll you at the time your mainframe account is created. You can verify enrollment in the IC 101 class series in TXClass. Once enrolled, all you need to do to obtain training is view the four video-based tutorials below; no classroom instruction is provided. After you have completed the tutorials, please send an email to


IC101 Video-Based Training


Mainframe Training - IC 401

Department contacts are designated as a "security administrator." Responsibilities as a Department Contact include adding, deleting and changing User IDs, updating User ID information, providing initial passwords for EIDs, resetting EID passwords, and updating information for your department’s profile.

Course Objectives

To train department contacts on the various aspects and duties of managing mainframe user accounts and department profiles.

Course Audience

UT Austin and UT System employees with a mainframe account and an active departmental contact designation in DPUSER.


This class is scheduled monthly unless demand warrants additional classes. Please see TXClass to register and for contact information.

Course Material

IC401 Video-Based Training

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!