The University of Texas at Austin

Training Services

SmartVoice Training

There are two classes that help you learn more about the basic and advanced features of SmartVoice.

Basic Telephone Messaging - TX 201

Advanced Features, Phone and Desktop - TX 202

SmartVoice - Basic Telephone Messaging - TX 201

This 45-minute class provides training on the accessing the SmartVoice voice messaging system using a telephone.

Course Objectives

To train faculty and staff on how to use the SmartVoice voice messaging system. Including subscribing, using smartvoice from a telephone, customizing your mailbox and various ways to create messages for delivery to Smartvoice subscribers.

Course Audience

UT faculty and staff.

Schedule

This class is scheduled periodically. Please see TXClass to register and for contact information.

SmartVoice - Advanced Features, Phone and Desktop - TX 202

This class will provide users with a review of the process of setting up their telephone with SmartVoice and walk users through setting up the client software. Advanced features such as managing the mailbox, creating and organizing voice greetings will also be covered.

Course Objectives

Objectives include setting up your voicemail, using FirstClass from the computer desktop to manage your messages; and working with Advanced features of FirstClass, including scheduled greetings.

Course Audience

UT faculty and staff.

Schedule

This class is scheduled periodically. Please see TXClass to register and for contact information.

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!