Service Alerts (1 New)

UMBS E-mail

Changing Your Mailbox Name

You can change your mailbox name once every 30 days. Your old mailbox name will continue to work for 30 days, allowing you to update your mail program with the new name and notify contacts of your new e-mail address. After 30 days, your old mailbox name is removed from the system. If you change your mind, you are able to undo a mailbox name change within the first 24 hours and restore your original mailbox name.

You do not have to wait the full 30 days, however, to cancel the old mailbox name. If you are being harassed, and are changing your mailbox name to end the harassment, you can have your old mailbox name removed at any time.

IMPORTANT: All incidents of harassment should be reported to the ITS Information Security Office.

Whether you choose to cancel your old mailbox name, or it expires after 30 days, the name is reserved for an additional 30 days after it is retired. This prevents someone else from claiming and using your old mailbox name, and possibly receiving e-mail intended for you, before your contacts start sending e-mail to your new mailbox name. This does not apply if you undo a mailbox name change within the first 24 hours after making the change.

Changing Your Mailbox Name

  1. Log into the UMBS E-mail Management page.
  2. At the Main menu, click the Rename button.
  3. At the New Mailbox Name text box, type your new mailbox name, then click Proceed.
  4. When you are finished, click the Return to Main Menu button, then click the Logout button.

    NOTE    : You have 24 hours after renaming your mailbox to undo the change and restore your previous mailbox name.

After you change your mailbox name, you should:

  • Notify all users of your new name.
  • Change settings in all programs that contain your mail name, such as Thunderbird, Outlook Express, etc.

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Undoing a Mailbox Name Change

Within the first 24 hours after changing your mailbox name, you can undo the name change and restore your original mailbox name.

  1. Log into the UMBS E-mail Management page.
  2. At the Main menu, click the Rename button.
  3. On the Undo a Mailbox Rename page, select one of the following options:
    • Cancel - to return to the Main menu without making any changes.
    • Undo Rename - to revert to your previous mailbox name and remove the new name you had chosen.
    • Remove [your old mailbox name] - remove your old mailbox name from the system.

      NOTE: When you remove your old mailbox name from the system, all future mail sent to your old mailbox name will be returned to the sender. Be sure to update your e-mail program with your new mailbox name so you can continue to send and receive e-mail.
  4. Click the Return to Main Menu button, then click the Logout button.

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Removing Your Old Mailbox Name Before It Expires

  1. Log into theUMBS E-mail Management page.
  2. At the Main menu, click the Rename button.
  3. On the Remove Previous Mailbox Name page, select the Remove [Your Old Mailbox Name] button.

    NOTE: When you remove your old mailbox name from the system, all future mail sent to your old mailbox name will be returned to the sender. Be sure to update your e-mail program with your new mailbox name so you can continue to send and receive e-mail.
     
  4. Click the Return to Main Menu button, then click the Logout button.

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