The University of Texas at Austin

UTBackup

Overview

Backing up computer data to a secure offsite location is a critical function of computer systems management because it protects against data loss. UTBackup provides an enterprise-level, centralized, and automated digital data backup solution for the UT Austin campus. For end users, UTBackup assures peace of mind that their data is being backed up safely and securely. For computer administrators, UTBackup allows for greater data security and integrity, and reduced technical support and infrastructure costs. UTBackup is available for current UT faculty and staff who have departmental technical support.

Features

  • Cross-platform: UTBackup supports Windows, Macintosh, and Linux platforms
  • Provides open file backup support
  • Allows for federated control of client devices at the departmental level via a self-managed organizational hierarchy of campus units
  • Allows for data restoration from any computer with a network connection and internet browser
  • Includes maintenance of physical network storage devices and all necessary infrastructure (See Cost - Option 1 below)
  • Physical storage devices are housed in a secure location and monitored 24/7 (See Cost - Option 1 below)

Cost

UTBackup pricing options include:

Faculty and Staff Service

UT Austin faculty and staff may use UTBackup services at no cost, subject to the following terms:

  • Faculty and staff subsidy applies only to ITS UTBackup services which shall be administered by departmental Information Technology support staff.
  • UTBackup software licensing and maintenance is provided for faculty and staff computers used for university business.
  • 100GB (faculty) and 20GB (staff) of compressed, de-duplicated backup storage quota is provided per device per year.
  • General support is provided by the ITS Help and Service Desk in addition to the support provided by departmental IT support staff.

Option 1: Centrally managed option by ITS

  • Storage cost in addition to base quota: $1/Gb/year.

Option 2: Purchase the UTBackup software through ITS and install it on a locally managed server and storage hardware

  • License cost: Unit pays ITS $18/device for licensing valid through August 2014
  • Storage cost: Unit is responsible for the costs associated with storage, colocation, administration, service management, etc.

Option 3: Purchase the UTBackup software and UTBackup appliances through ITS

  • License cost: Unit pays ITS $18/device for licensing valid through August 2014
  • Unit pays ITS for each appliance with 3 years of support up front (prices for each model are available on request)
  • Storage cost: Unit pays for the costs associated with colocation, administration, service management, future maintenance, etc.

Option 4: ITS Managed IT Support contract; data storage purchased through ITS

  • License cost: Included in Managed IT Support contract
  • Storage cost in addition to base quota: $1/Gb/year.

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!