The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

Project: UT Web Infrastructure

UT Web Infrastructure Project Overview

UT Web, the university's new shared web hosting platform, is now in production. For additional information, including how to request service, please visit


This project will gather existing Web hosting requirements, perform analysis and establish a set of recommended policies, procedures and guidelines for UT's next generation Web hosting needs. The project team will also work with campus stakeholders to conduct an evaluation to identify alternatives, including possible cloud-based, outsourced or managed service offerings. Once a recommendation is made and approved, deployment of the new service offering and migration of existing Web sites will be completed.


The goals of this project are to:

  • Define requirements and complete a gap analysis.
  • Conduct evaluation to determine the best option for the UT environment.
  • Deploy the new service as well as associated policies and procedures.
  • Migrate existing Web sites to the new service.


  • Emergency Web hosting solution implemented - Complete
  • Approved project charter - Complete
  • Develop project plan and timeline (initial phases) - Complete
  • Request for Qualifications (RFQ) - Complete
  • Define requirements - Complete
  • Design service - Complete
  • Build service - Spring 2014
  • Test migration (e.g., ITS Web sites) and training and documentation - Spring 2014
  • Production deployment - Summer 2014
  • Migration of existing Websites - Summer 2014+

Note: This is an estimated timeline and subject to change as the project progresses.

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!