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Project: Voice over Internet Protocol

Project Details

The goal of this project is to replace the university’s existing telephone system with a VoIP system. The new system has been purchased and installation of the core should be completed by the end of fall 2012. In spring of 2013 deployments will begin in buildings across campus. The deployment committee, see VOIP Project Charter, has decided to outsource the majority of the in-building work in order to complete the deployment in approximately two years and accelerate cost savings for units.

Cost of service

Preliminary estimates are that ITS will charge $5/month for basic telephone service and $15/month for business service. Units will incur instrument, network and staffing costs (initial deployment staffing will be provided by the contractor). A rate review will be conducted to determine the actual cost of the services and options.


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