How to Get Help
Advice on Salvaging Family Documents
The School of Information’s Kilgarlin Center for Preservation of the Cultural Record is offering advice to students and their families who have been affected by Hurricane Katrina. We are here to answer your questions about salvaging documents, books, photos or memorabilia that have been damaged from wind and/or flood waters. We can take your call from 9 a.m. to 5 p.m., Monday through Friday, at 512-471-8290.
Help for Family Pets
Austin Humane Society has set up a hotline to help Hurricane Katrina evacuees moving to Austin find care and placement and supplies for their family pets. Evacuees dialing 512-646-PETS (7387) will be able to receive aid in placing pets in a foster home or supplies.
More Resources in Austin
Updated Sept. 9, 2005
City of Austin Hotline: 512-974-1110
Where
can I find lists of people who have posted messages, have registered with
organizations or have been found?
There are
several national databases for posting of people being searched for and
for posting personal information:
Other media sites
-
Forums at the Web site of The Times-Picayune, the New Orleans newspaper.
- Craigslist New Orleans, a classified-ads site quickly created special Katrina bulletin boards for missing people, housing assistance and volunteer opportunities.
- Best one-stop shop for Katrina resources online was the guide created by Yahoo.
How can
I find out the status of my neighborhood and my home?
Contact
points for school districts in the state of Texas
Texas Education Agency (TEA) is helping people make the transition:
Insurance contact numbers
-
From the
Hurricane
Insurance Information Center, find all insurance company
contact numbers listed.
-
FEMA assistance information : Registration can be done online or by phone
1-800-621-FEMA (3362).
-
Some larger companies:
- AIG Insurance Co. Disaster Claims
Personal: 800-562-2208.
Business: 877-366-8423.
- Allstate Insurance Co. Disaster Claims
800-547-8676.
- Colonial Penn Insurance Co. Disaster
Claims
800-523-4040.
- Hartford Casualty Insurance Co. Disaster
Claims
Personal: 800-243-5860
Business: 800-327-3636.
- Liberty Mutual Insurance Co. Disaster
Claims
800-526-1547.
- Nationwide Mutual Insurance Co. Disaster
Claims
800-421-3535.
- State Farm Fire & Casualty Co. Disaster
Claims
800-732-5246.
Housing
assistance in the area
Job
search opportunities in Texas
Other
sites with information for people in Texas
Free
Internet connection sites
-
A list of free wireless sites
in Austin can be found at
Auscillate.
-
All Austin Public Libraries
have free Internet access. A map of all
libraries with library hours.
-
Austin Convention Center, 500 E. Cesar Chavez Street.
Medical
needs while in Austin
For those looking for help and those wanting to help:
-
If you are a medical
specialist visit the
Texas Department of State Health Volunteer Web site.
-
Start at the triage at a
reception center at the Delco Activity
Center, 4601 Pecan Brook Drive, from 8 a.m. to 5 p.m. daily.
Evacuees needing low-level medical attention will be sent to the Lester
E. Palmer Events Center. Brackenridge Hospital is gearing up to handle
those with more acute medical needs.
-
From the
Governor’s
Web site:
HHSC field offices will extend office hours
as needed to help clients with such needs as Medicaid and expedited Food
Stamp benefits, as well as referrals to other federal, state and local
resources offering assistance.
We have provided Texas pharmacies with
information on how to provide assistance to Louisiana residents on
Medicaid who need to fill their prescriptions in Texas.
Louisiana residents with Food Stamp benefits
can use their electronic benefits cards at many large retailers
including HEB, Kroger and Wal-Mart.
HHSC's emergency services program is working
to provide water and ice to Texas sites housing evacuees.
The Texas Department of Family and Protective
Services is providing assistance with the placement and monitoring of
Louisiana foster care children as needed, including 49 children from a
New Orleans facility.
The Texas Department of Aging and Disability
Services is coordinating the use of available nursing facility beds on
an as-needed basis.
The Texas Department of State Health Services
is working to provide Louisiana clients on the Women, Infants, and
Children Program with access to their food and nutrition benefits in
Texas.
Louisiana evacuees may dial 2-1-1 for
around-the-clock information about evacuations, shelters and other
resources. Due to the uncertainty of cell phone access from providers
outside of Texas, the 2-1-1 Texas system has implemented a toll-free
number, 1-888-312-4567, for disaster information.
Goodwill locations and other thrift shops
Transportation help
Information on universities (Updated Sept. 4, 2005)
- Information on Tulane University:
Payroll. The storm interrupted our payroll system. We
need to obtain new contact information for each and every employee. We are
collecting records and building an online database for you to provide this
information.
Some employees did not receive their checks for the month of August.
We have your checks and are working on a means of delivering them to you.
We are in the process of sorting out payroll issues for the month of
September, specifically, the delivery of payroll checks. Electronic
deposit systems were affected by the storm and we are working to overcome
obstacles to direct payment and automatic deposit. Once we resolve these
most immediate issues, we will focus on longer-term issues related to
payroll.
Includes input and photos from students (some
still in New Orleans) and parents, with a wide range of perspectives and
concerns.
- Web sites from other New Orleans colleges and universities:
Loyola University New Orleans has set up
temporary administrative offices in Alexandria, La.
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