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  • Reinventing the ER, with Help from Assembly Lines

    Reinventing the ER, with Help from Assembly Lines

    By Steve Brooks, McCombs School of Business
    Published: Dec. 9, 2013

    By taking cues from assembly lines, hospitals can improve ER efficiency and patient care. A UT management expert helped one Austin facility do just that.

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      Kate Henderson said on Dec. 11, 2013 at 11:33 a.m.
      This project is a one of many ways Seton is working to improve the delivery of care and services to everyone in our community. I am so proud of the Seton team for their pursuit of new methods in service to our patients and their families. Since this project was undertaken, outcomes and satisfaction scores in the city’s most intense emergency room have continued to improve. Sincerely, Kate Henderson, MHA President, Central Group --Seton Medical Center Austin, Seton Shoal Creek and University Medical Center Brackenridge
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      Rick Cherwitz said on Dec. 9, 2013 at 4:21 p.m.
      This is outstanding work! In a similar way, several years ago UT’s Intellectual Entrepreneurship Consortium (IE) conducted a “synergy group” to address the issue of overcrowded emergency rooms. IE brought together students from a variety of disciplines and members of the public and private sector. IE’s assumption was that the solution to society’s complex problems requires multi-institutional and cross-disciplinary thinking. Read more about the IE synergy group approach to learning: and