Innovation, productivity and management

The Innovator's Dilemma, Introduction and Chapter 11, Clayton Christensen, two files on E-res.

"IT Doesn't Matter," by Nicholas G. Carr, Harvard Business Review, May 2003. On E-res.

"IT-enabled Transformation," P. Konana, on E-res.

Chapters from The Trouble with Computers by Thomas K. Landauer, on E-res.

"The Productivity Paradox of Information Technology: Review and Assessment," by Erik Brynjolfsson, MIT Sloan School of Management, at http://ccs.mit.edu/papers/CCSWP130/ccswp130.html.

"Information technology may have been what cured low service-sector productivity," by Hal R. Varian, The New York Times, February 12, 2004. On E-res (file title: "Cured Low Service-Sector Productivity").

Digital Prosperity: Understanding the Economic Benefits of the Information Technology Revolution, by Robert D. Atkinson and Andrew S. McKay, Information Technology and Innovation Institute, March 2007, on E-res.

Download slides used in class by clicking here.