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• Encouraging and Delegating Tasks

Encouraging and Delegating Tasks

• The Virginia Organizing Project
  Short, concise article.
• The Mythical Team Leader By Russ Finney
  Short white paper, easy to read; addresses leadership and development of individual capacities.
• The Art of Delegation
  By Gerard M Blair, a senior lecturer at the University of Edinburgh, Department of Electrical Engineering
• Giving It Away - The Art of Delegation
  Short article by Paul Lemberg stating the essentials; good synthesis. Includes a link to subscribe to 'Creating breakthroughs.’
• How to Delegate Effectively
  A set of complete articles organized in a go-through modules style that address a number of subjects in some depth. Modules can be accessed online.
• Using Dis-Un-Empowerment to Build Customer and Employee Loyalty
  Oriented to customer satisfaction and retention.