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The University of Texas at Austin

Lyndon B. Johnson School of Public Affairs

Preventing and Dealing With Computer Viruses

The nature of online volunteering means a lot of contact between computers -- emails, attachments, transfers of files, and so on. Because of this interaction, volunteers and organizations can be at risk for transmitting computer viruses between each other.

Most computer viruses are merely annoying, but there are a few that can lead to system crashes and other serious problems, such as the "Melissa" virus of April 1999, which launched emails with a virus attached to everyone in a user's address book without the user knowing about it.

Often, nonprofit and public sector organizations don't have a lot of understanding about computer viruses. It may be difficult to distinguish between real virus warnings and the many hoax warnings that permeate the Internet, or they don't know how to tell when a computer is infected by a virus, or how to clean it.

When you work with an agency online, be sure to ask them what kind of virus software they have and if they update it regularly; also tell them what kind of virus software you use and make sure that you, too, update it regularly (most manufacturers post free updates on their web sites at least every quarter). One of your online tasks could be to let the organization know when an upgrade for their particular virus software is available, and how to download it and install it on their computers.

Index of Anti-Virus Resources