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Summer 1 2010 - 94235 - PA384C - Public Management

Instructor(s): Evans, Angela
Unique Number: 94235
Day & Time: TTh 6:00 - 9:45 pm
Room: SRH 3.220
Waitlist Information:For LBJ Students: UT Waitlist Information
Course Overview

This course provides substantive instruction in administrative policymaking and implementation. It is usually taken during the first year. Students are introduced to the role and method of administration in meeting policy expectations, resolving issues, responding to new requirements, and evaluating performance. The course covers the following topics: organization structure and bureaucracy, management issues and processes, managerial psychology, managing diversity, leadership, strategic planning, interorganizational relations, administrative law, human resource management, labor relations, personnel administration, performance measurement, program evaluation, information management, and ethics of public service. Each section of the course uses a different aspect of public administration or public management to emphasize these topics. The objectives of the course are achieved by using case studies, simulation exercises, class visitors, and practical exercises which complement the assigned readings and class discussions.

Section Description

This is an exciting time to be in leadership roles in public institutions and to manage the implementation and oversight of critical public policies. The practice and study of public administration are undergoing profound changes, as policies become more complex, their implementation more consequential, and their constituencies more diverse.

Public managers continue to execute their traditional responsibilities of policy formulation, implementation, oversight, and evaluation. But, increasingly, governments are called upon to be transparent and collaborative in their operations and to serve as catalysts for—rather than actual deliverers, redistributors, or regulators of—goods, services, and opportunities affecting their citizens. As such, the responsibilities of public managers are shifting increasingly to managing more dynamic, integrated, and networked organizations.

The course is designed to examine major managerial theories and sound practices in both the public and private sectors.  The objective of the course is to integrate this knowledge base with actual, real life experiences to better prepare students for the challenges they will face immediately, as well as long-term, as they assume managerial and leadership positions.  The course materials, class discussions, and class projects will help students to develop the skills and insights necessary to face management challenges intelligently, to analyze critically options for how to address these challenges, and to practice leadership and managerial skills of communication, collaboration, and problem solving.

The course will include discussions on leading and managing:

  • human resources including, how to plan for predicted significant retirements; how to manage a blended workforce; and how to establish meaningful performance standards and incentives;
  • organizational information including, how to develop management information systems and the technical infrastructure to support those systems and how to identify and preserve critical information and work products of the organization;
  • innovation and reform efforts, including how to establish work environments open to innovation and change; and
  • new approaches to governing, including demands of third party government (contracts and nonprofit partners), digital methodologies, customization of services, and collaborative networks.    


The course requires extensive reading to prepare for class and a very high level of participation in class. Student assessment will be based upon: several 1-2 page memoranda; an on-the-spot briefing; an in-class collaborative project; a memorandum analyzing a management problem and possible solutions to that problem; one 15-20 page report; and class participation. There is no final examination.