SLICE Awards

University Operations employees stand out as a group committed to a special set of values:

Service

We value the act of making a contribution through improving customer service and satisfaction, and through fulfilling our promise to this community.

Leadership

We encourage leading by example through the use of best practices, acting with integrity, upholding ethics, promoting diversity in the workforce, and fostering collaboration, communication and cooperation among coworkers.

Innovation

We believe in promoting change for the good of our employees and the university, and we value constantly striving for improvement of work processes and systems.

Creativity

We value putting forth new ideas, implementing unique concepts and developing new, creative approaches to workplace challenges.

Excellence

We think everyone should strive to perform at a level above and beyond normal job duties.

View past winners:

Sample SLICE Nominations & Winning Tips...

Following are examples of great SLICE nominations along with some tips for increasing your nominee's chances of taking the cake. Use these as a guide when completing the nomination form.

Example 1: Single-value nomination

I nominate Ken Kramer for service [select one of the five value choices if using the online form].

Actions the nominee performed:

Several campus clients needed large areas in their buildings painted during winter break last year, and Ken Kramer volunteered. He spent the holidays painting the requested areas, which included numerous areas at UT System and the third and fourth floors of the Communications Building. These jobs involved numerous hallways, 16 large classrooms, and about a dozen restrooms, which are very difficult to paint. He had to work long hours to get the task completed before his clients returned from the holiday break, and he ended up painting for about 56 hours each week to get the job done. He also checked in with the people who put in the work orders before and after the break to ensure he met their needs, which is just one more example of how Ken always puts the customer first. Throughout each year, our boss gets constant compliments on his work and attention to detail during crucial times, such as commencement and Explore UT.

Where action took place:

Communications Building and several UT System buildings

When action occurred:

Winter break 2008

Why these actions deserve a SLICE award and how the actions tie into the value(s) you checked:

Ken’s painting work over the break truly exceeded the clients’ expectations, and his customers were very satisfied with his level of service and communication. Through checking in with his customers and anticipating their needs, Ken has gained the respect and trust of the university community. He’s done this kind of detail-oriented, hard work for 12 years on campus, and he always has a can-do attitude. His customers notice that he takes pride in what he does, and his coworkers notice he is dependable and has a great deal of experience and knowledge of our campus. As a testament to his outstanding service level, several clients, such as Dr. Lori Henderson and Dr. Peter Weiss, request Ken whenever they are in need of a painter. In this way, Ken embodies University Operations’ value of service.

Example 2: Multiple-value nomination

I nominate Trudy Thompson for: innovation and excellence [select two or more of the five value choices if using the online form].

Actions the nominee performed:

Trudy Thompson helped create a slideshow about Parking and Transportation Services (PTS) for this summer’s student orientation. Previously, our orientation format was just talk; it was subject to inconsistencies and omissions, and it could get boring. With her slideshow, our orientation now attracts interest and presents colorful and complete information about the services of PTS. Trudy has also put together presentations for our new employees to explain our numerous HR policies, and she has streamlined and improved the following processes: enforcement logs, payroll processing, refund processing, VT5 Log verification, and ProCard logs. She automated many of the logs and provided an accurate way to complete daily, weekly, and monthly audits to ensure accurate input of data. Now, with her exceptional eye for detail, Trudy is able to monitor these logs and provide checks and balances more efficiently.

Where actions took place:

PTS main office

When actions occurred:

Over the past seven years, and at the 2008 summer orientation

Why these actions deserve a SLICE award and how the actions tie into the value(s) you checked:

Creating the orientation slideshow took initiative and extra effort, as well as a lot of innovation on Trudy’s part. The presenters at orientation feel they do a much better job carrying out this public-relations function with the help of her slideshow, and attendee feedback has greatly improved. The slideshow also presents a positive image of our department’s staff and our roles on campus, so the innovations Trudy made ended up directly improving our reputation with customers. The way Trudy streamlined many of our processes and forms also had a positive effect on our customers’ experiences. Her changes made our employee forms more interactive and easy to understand, and they improved our bid processes by making outside vendors accountable when they do not deliver on their products. In each of these cases, Trudy took a system that was working simply okay and made it much better. In addition to all the ways she has changed PTS for the better, I should note that our department consistently relies on her as the “go-to” worker. She is willing to come in early and stay late to finish a project, no matter what it takes. Trudy really is innovative with any project she takes on, and she always looks at added duties as a chance to improve upon what came before. This high value she places on changing things for the better and always going above and beyond her job duties makes her a shining example of innovation and excellence.

Think of the cake! — winning tips

Here are some tips about how to nominate someone for a SLICE award and improve their chances of winning.

  • Answer all questions completely and use specific examples of how your nominee embodies one or more of the values of University Operations.
  • Give us as many details about your nominee’s outstanding accomplishments as possible.
  • Encourage your coworkers to submit multiple nominations for one employee. Having lots of strong nominations for the same person could increase that nominee’s chance of winning.
  • Nominate someone who works in a different department than you — cross-departmental nominations are given more weight in the selection process.