Construction Inspector, Project Managment and Construction Services (formerly Physical Plant)
"Sacrifices personal life for the success of projects"
"Detailed project coordination"
"Exceptional ability to communicate both verbally and written"
"Provides valuable input towards commitment to improved and more customer-friendly delivery of projects"
Contract Specialist, Custodial Services
"Mark chairs the quality council to respond to client concerns and requirements. Each month he facilitates a fact-to-face vendor to client forum to review metrics and resolve issues before they evolve to problems. Since the implementation of this effort, client complaints have decreased from one or more per day to less than 10 per month."
"Mark willingly assumes full responsibility and accountability for the day shift operations."
"Last summer Mark revised the existing custodial services contract with University Health Services to better accommodate the clients needs."
"His innovation has allowed custodial services to remove the “fog” commonly associated with determining actual costs of services delivered. He reduced the cost to the client (UHS) by more than $50,000 per year."
Dispatch, University Police
"She is very courteous and friendly and willing to help in anyway she can. Kim is in a unique position that callers are usually asking for assistance from our department and I am very confident that Kim is usually our first contact with the public."
"Kim has built a tremendous amount of trust and respect in her position. There is no one that knows more about communications. . . Leadership is not defined by a position; it is defined by a person’s earned respect and Kim has earned the respect of all employees of all levels and ranks."
"She has been involved throughout the entire process (Computer Automated Dispatch) from the idea, choosing the right software, the configuration, and the training of others in the use. This is a huge improvement and change from our normal operations. Kim has embraced this change and her positive approach has made the change very successful."
"Kimberly Mosqueda has worked for UTPD for approximately nine years. She is an excellent employee and sustains a level of performance that is well above all other communications operators."
Admin. Associate, PTS
"His outgoing personality and genuine easy demeanor make it easy for him to work customers through difficult situations."
"He is the first one to roll up his sleeves and get his hands dirty. He leads by example."
"He uses his desire to service the customer as his spring board for creating new and better methods to complete his job."
"Mark asks challenging questions and draws out the best in his co-workers. He is very good at creating and maintaining a positive work atmosphere."
"Mark is the kind of employee who would rather not garner the kudos from his co-workers, because he is just “doing his job,” but that is exactly the reason he should win this award."
Guard Supervisor, PTS
"Abe’s tireless efforts during the long and exhausting hours of event management aids the department and its abilities to serve the customers."
"Abe understands how to motivate his employees. I have personally observed his subordinates respond enthusiastically to his directions, even after long and hard hours of work."
"Abe has a thankless job, one that is often met with angry and unhappy customers. He handles himself and represents the department with professionalism. Abe deserves the recognition of this award."
Construction Inspector, Project Management and Construction Services (formerly Physical Plant)
"Provides exceptional service"
"Meets deadlines and sticks to cost parameters"
"Properly staffs projects "
"Improved processes for excellence in project delivery"
"A great thinker and problem solver"
"He leads by example, and doesn’t expect his crew to do anything he wouldn’t do himself"
"He shares accolades with his crew to build morale"
"Seasoned construction inspector"
"Committed to quality project delivery and customer satisfaction"
"A confident leader"