In December 2010, Vice President Pat Clubb made her annual visit to present awards and recognize individuals who embody University Operations' values—Service, Leadership, Innovation, Creativity, and Excellence. Congratulations to our 2010 SLICE Award winners and thanks to everyone who participated in the nomination process! Read excerpts from their winning nominations below.
Guard, Parking and Transportation Services
"Paul has been a strong and dedicated employee for many years. On September 28, a student came into campus and started to shoot his weapon along 21st street. Paul was in the direct path of the shooter. Once Paul realized what he heard were gun shots, and realized that a masked man was running toward his kiosk, (he) took charge of his work area and ordered all (nearby) students and staff to take shelter in the University Teaching Center. Paul directed them into a classroom (where a class was in progress), instructed a custodial worker to lock the door and not let anyone in or out. When Paul turned to go back and see if there were more people that needed shelter, the shooter saw Paul and waved at him… The next morning a young female student walked up to Paul and gave him a tray of cookies that her mom baked as gratitude for getting her daughter out of the way of danger. On this day there were many employees that did their share to assist the university community… Paul (should be recognized) for taking that extra step to help those around him."
"Lt. Calvert streamlined the departments' CALEA and IACLEA (police department accreditation)… Our accreditation inspection was "almost flawless" as quoted by Jack Leonard, manager of the IACLEA process. Once he saw the CALEA inspection and the files Amber sent him, it only took a day or two before we were approved as a dual-accredited department… Before inspection is over, proofs are gathered for the next three-year process. It reaches beyond our department as we have to show proofs of working with media, incident command of other police departments and other departments within the University. Amber has done her job well beyond expectations."
"During the past year, Sgt. Davis ensured that UTPD staff attended an advanced training conference so that UTPD may now offer Rape Aggression Defense training beyond the basic course… In addition, Sgt. Davis conducted our first RAD for kids class, which was also a great success. The kids had a lot of fun while learning how to protect themselves… Her commitment to the RAD program, and the enhanced freedom, safety and security it provides to our community members resulted in an offer from the state RAD program to hold a volunteer senior management position that will benefit the entire state of Texas."
Desktop Support Specialist, TRECS
"Jordan is extremely helpful in performing computer support services. He responds almost immediately to requests made of him. One time when I was traveling and had trouble with my laptop, Jordan worked with me over the phone for about 30 minutes in the evening trying to resolve the problem. Jordan doesn't just fix computer problems. He takes the time to ask how you are doing and how your day is going. He understands that computer problems are often frustrating to the user and tries to relieve that stress. He never makes the client feel stupid for asking questions or when it's clear they have no real computer knowledge… Jordan is just really good and really responsive and obviously dedicated to his work."
Stores Clerk III, Facilities Services
"A little over a year ago Alfredo and our storekeeper approached me with the idea of conducting a warehouse-wide, like-commodity reset. Alfredo… shared some insight as to his vision of how the warehouse would look and function after the reset, and he volunteered to spearhead the project. Since then, Alfredo has been diligently moving misplaced items alongside like-commodities, creating whole new sections within the warehouse for specific commodities, relabeling the shelves, working on merchandising, and generally cleaning the warehouse up to a first class level. As a result of Alfredo's leadership in this project and his commitment to providing an outstanding finished product and warehouse appearance for our customers, our customer service has improved (as evidenced by) a recent Central Stores Customer Feedback Survey. We have also recently been benchmarked by Texas Tech University, and they commented on the outstanding organization of our warehouse."
Manager, Facilities Services
"Robert Moddrell's training unit achieved national recognition this year when they received the OS1 Training Program of the Year Award. They were also instrumental in preparing the cleaning crews for the annual external audits in which Custodial Services achieved OS1 Green Program status for all seven of the audits. Bobby also spearheaded execution of the project to make computers available to the custodial workforce and to transition them from paper to electronic time reporting. Bobby managed the project schedule with TRECS and ITS to have computer work stations installed in all custodial crew areas… (and trained) over 300 custodial employees how to use the computer for their time keeping and for finding information on the University Web site… (Bobby's shared) vision (was) that the project was a profound step toward achieving parity by removing a significant barrier to custodial employees having access to the same electronic information as that enjoyed by all other university employees. His computer work station project aligns perfectly with the value of innovation and promoting change for the good of our employees and the university."