What Starts Here Changes The World | The University of Texas at Austin

Your Business is our Mission

At Technology Resources (TRecs) our goal is to provide University Operations service units with information technology that enables the units to better serve the campus.

Our objective is to provide secure, reliable and responsive IT systems, solutions and support.
 

TRecs introduces our new Project Initiation Request

If you have a project you would like to request us to work on, please fill out and submit the new online TRecs Project Initiation Request [EID required].

You can also download the printable form [.doc*] fill it out, and e-mail it to the TRecs Portfolio Project Office. Or you can send it through campus mail to mail code C2700, c/o TRecs PPO.

Once your request has been received, the Technology Resources project representative for your area will contact you within three business days to further discuss your request.

If you have any questions, please contact the TRecs Portfolio Project Office at 475-8286. For more information about the project office, see our TRecs PPO page.

*requires Microsoft Word or compatible software (such as Word Viewer)

What's going on?...

Automated Computer Power Management

We're taking steps to save money, energy and the environment by running energy-saving software on all University Operations computers. Read more about automated power management.

Office 2007 is Here

TRecs Support Services has upgraded all University Operations departments to Microsoft Office 2007. Check out our Office 2007 Upgrade site for helpful information, training classes, tutorials and much more.

New University Operations Web Sites

The Web Services team is proud to announce the release of two brand new Web sites, Vice President for University Operations and Family Life Services, as well as a fresh new look for the Campus Club site. Oh yeah... and this new TRecs site too!

Employee Changes

Department contacts - If you need to submit employee status change information, please use our online forms [EID required]:

 

Need Help?

I'm having computer problems...

Maintenance Alert: The online TRecs Service Request system will be unavailable from 5 p.m. on Friday, November 20, until noon on Saturday, November 21.

Please submit an online Service Request. All service requests are sent immediately to a TRecs staff member and someone will contact you as soon as possible.

If you are unable to connect to our Service Request site, please call the TRecs Help Line at 512-232-3474.

I need help with a new or existing project request...

Visit our TRecs PPO page for information on submitting a project request or to follow up on the status of a previously submitted request.

Or select the button below to submit a new online Project Initiation Request [EID required].

I need help, but I'm not sure who to contact...

Use our TRecs Contacts lookup tool to find the assigned TRecs contacts for your University Operations service unit/department.