TRecs Services

Computer Support Services

• Desktop Support
  • Hardware purchasing and installation
  • Software purchasing and installation
  • Network access support
• Fleet Support
  • Management of the health and security of University Operations systems including:
    • Operating system patches
    • Virus protection updates
    • Shared folder and data authorizations
• Security and Compliance
  • Performs and coordinates security assessments and IT audits to ensure compliance with university, UT System, state, and federal regulations and guidelines
• Server Support
  • Operating system and application installation/configuration on servers
  • Server security
  • Server data backups

Project Management

• Portfolio Project Office
  • Assistance with all aspects of TRecs project management and prioritization from initial request through completion

Software Development and Web Services

• Software Development and Integration
  • Services are divided between five separate teams that support:
    • Campus Planning and Facilities Management
    • Human Resource Services
    • Parking and Transportation Services
    • Portfolio Services
    • Utilities and Energy Management
• Web Services
  • Design and support for all University Operations departmental Web sites and other sponsored programs

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